Iain Mansfield was appointed Chief Operating Officer of Principality Building Society in September 2017, leading the journey of transforming and upgrading Principality’s technology capability to deliver long-term benefits for the business.  

During his extensive career, Iain relaunched Nemo Personal Finance winning several awards including ‘Best Business Improvement Strategy in 2016’ voted by industry in Welsh Contact Centre Awards, and ‘Best Team’ at Principality Group Annual Awards Dinner 2016.  He launched 118 118 Money as a new entrant into the unsecured loans market through 2013/2014, reshaped New Day business through funding strategy implementation and launched Cambridge and Counties bank as a new SME Lender in 2012.

Iain holds a law degree from University College London. He has over 18 years’ experience in the consumer finance industry in London and Cardiff, including roles at Barclays, Firstplus and Cambridge & Counties Bank.  Iain is FCA approved and is an Associate of The Institute of Chartered Accountants in England and Wales.

Iain lives in Cardiff and is married with three children.