Accessibility statement for the National Network Conversations platform

This accessibility statement applies to the National Network Conversations launch online event platform, specifically:  https://freshwater.eventscase.com/EN/nationalconversations and its subpages.

This website is run by Freshwater on the Eventscase platform. We want as many people as possible to be able to use this website. For example, that means users should be able to:

  • navigate most of the website using speech recognition software

  • access the alternative text for images using a screen reader

  • access PDF documents using screen reader software

  • access captions on the video

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible, although this may change in the future with further updates of the Eventscase platform. For example, it is not currently possible to:

  • change colours, contrast levels and fonts

  • modify the line height or spacing of text

  • navigate the website easily using just a keyboard

Feedback and contact information

If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or braille:

Email: charlotte.homa@freshwater.co.uk

We’ll consider your request and get back to you in 2 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Email: charlotte.homa@freshwater.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Freshwater is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to reasons listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  • It is not possible for the user to change colours, contrast levels and fonts or modify the line height or spacing of text on the website, this fails the WCAG 2.1 Principle 1: Perceivable. The event platform, Eventscase, is reviewing what development is required to enable users to adjust the fonts and text.

  • It is possible to use the keyboard to navigate the website, however there is no colour differentiation of menu option selected. The selected item is shown in the change of URL at the bottom of the page, this fails the WCAG 2.1 Principle 2: Operable. This functionality is also under review by Eventscase.

  • It is not possible for the user to zoom to 200% or 400% without content spilling off the page. This fails the WCAG Level AA 2.1: This functionality is also under review by Eventscase.

  • The small icons on the website do not have an alternative text option. This does not comply with WCAG Level A 2.1:1.1.1 Non-Text Content. This functionality is also under review by Eventscase.

  • The text forms on the website do not have associated text labels. This does not comply with WCAG Level A 2.1:1.1.1 Non-Text Content . This functionality is also under review by Eventscase.

  • Related links are not grouped using the nav element on the My Account page and the top header section of the main event platform. This does not comply with WCAG Level A 2.1:1.3.1 Info and Relationships. This functionality is also under review by Eventscase.

  • Regions of the page are not identified with ARIA landmarks. This does not comply with WCAG Level A 2.1:1.3.1 Info and Relationships. This functionality is also under review by Eventscase.

  • The code behind the page that semantic markup is not used appropriately for headings within the Account page of users. This does not comply with WCAG Level A 2.1:1.3.1 Info and Relationships. This functionality is also under review by Eventscase.

  • Information is solely communicated by colour. It is expected that no information on the page is solely conveyed by colour. Across the webpages, form errors are identified by colour. This does not comply with WCAG Level A 2.1:1.4.1 Use of Colour. This functionality is also under review by Eventscase.

  • Descriptive error text descriptions are not provided for form fields to indicate which field is incorrect when left blank. This does not comply with WCAG Level A 2.1:3.3.1 Error Identification. This functionality is also under review by Eventscase.

  • Required/specific format fields do not provide some information in the associated label or title attribute to indicate the required/specific format. This does not comply with WCAG Level A 2.1:3.3.2 Labels or Instructions. This functionality is also under review by Eventscase.

  • Within sections of the “My account” section of the platform copy has insufficient contrast against its background. This does not comply with WCAG Level AA 2.1:1.4.3 Contrast (Minimum). This functionality is also under review by Eventscase.

  • There is no 'Skip to Main Content' CTA present on the website pages and the heading structure incorrect on the Event Registration and My Account pages of the website. This does not comply with WCAG Level A 2.1: 2.4.1 Bypass Blocks. This functionality is also under review by Eventscase.

  • The tab order webpage content is illogical and inconsistent across several webpages. This does not comply with WCAG Level A 2.1: 2.4.3 Focus Order. This functionality is also under review by Eventscase.

  • Within the platform, images containing text are present, although there is alternative text in the majority of these, it is not customisable by viewers. This does not comply with WCAG Level AA 2.1:1.4.5 Images of Text. The event platform, Eventscase, is reviewing what development is required to enable users to adjust the fonts and text.

  • HTML errors are observed in the coding behind the pages. This does not comply with WCAG Level A 2.1: 4.1.1 Parsing. The event platform, Eventscase, is reviewing what development is required to enable users to adjust the fonts and text.

 

Preparation of this accessibility statement

This statement was prepared on 23.12.2021. It was last reviewed on 16.08.2022